For all orders that will be registered, the company will make every effort to deliver them as soon as possible to the cooperating courier company. It is valid if all the products of the order are available and if there are no other reasons of force majeure, eg extreme weather events, traffic ban, strikes, pandemics and more.
Upon sending the order, the customer will receive an e-mail confirming and sending the order, which contains the tracking number with which the order was executed.
Delivery Time:
Estimated delivery times are 2-4 working days for all of Greece (Business Days: Monday to Friday except holidays). In special orders 10-15 working days.
(The current difficulties of free movement and overloading of transport companies due to the COVID-19 pandemic, may cause delays in shipments and deliveries of online orders 2 to 4 additional days from the above estimated delivery times.)
Delivery times are only indicative and the company is not responsible for any delays in deliveries that are not due to fault or constitute events of force majeure, e.g. extreme weather events, curfews, strikes, pandemics and more.
All bulky goods are excluded from the “Courier Shipping” option.
Shipping costs:
For orders worth over 150 €, and up to 3kg weight, shipping is free for all of Greece.
The free shipping covers the transfer of the order to the shipping address that you state when placing the order, unless the area being registered is considered inaccessible based on the courier list.
In this case, the customer will have to pick up the order from the nearest courier store or incur any costs that may be incurred to transport it to your place.
For orders worth up to 150€ and up to 2kg weight, the shipment by courier is charged with shipping costs 2,2€ For each additional kilo there is an additional charge of 0,80 €.
Shipping with a transport agency
With the option “Shipping with a transport agency” the order will be delivered to a transport agency cooperating with the company. In this case, an e-mail will be sent to the customer with the contact details of the transport agency.
Shipping costs depend on the volume of the goods and will be calculated in consultation with the transport agency.
In the above cases, the delivery of the order takes place on the ground floor, at the entrance of the building-house (provided that the shipping area is not inaccessible).
